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Introduction to System Center 2012R2 Operations Manager

  • History and Evolution of System Center
  • System Center 2012R2 Product Suite
  • System Center 2012R2 Licensing
  • System Center 2012R2 Operations Manager

Plan an Operations Manager 2012R2 Deployment

  • Defining the Operations Manager 2012R2 Core Components
  • Designing for High Availability
  • Defining Core Hardware and Software Requirements

Deploy Operations Manager 2012R2

  • Reviewing Environmental Prerequisites
  • Installing Operations Manager 2012R2
  • Verifying Operations Manager 2012R2 Installation and Additional Configuration
  • Creating and Using Run As Accounts
  • Implementing Active Directory Integration
  • Designing and Implementing Role-Based Administration

Deploy the Operations Manager 2012R2 Agent

  • Reviewing the Operations Manger 2012R2 Agent
  • Deploying the Operations Manager 2012R2 Agent
  • Introducing Agent Failover

Deployment and Administration of Monitoring (Management) Packs

  • Introducing Monitoring (Management) Packs
  • Understanding Most Commonly Used Monitoring (Management) Packs
  • Modifying and Expanding Monitoring (Management) Packs: Overrides
  • Monitoring (Management) Pack Administration Best Practices

Tune Monitoring (Management) Packs

  • Introducing Alerts
  • Tuning a Monitoring (Management) Pack
  • Using Operations Manager Baseline Monitors and Rules
  • Documenting Changes to Monitoring (Management) Packs

Monitor Administration

  • Exploring the Operations Console – Monitoring Pane
  • Administering Alerts
  • Exploring Agent-Based Monitoring
  • Customizing the Monitoring Pane

Advanced Monitoring

  • Monitoring Network Devices
  • Monitoring .NET-Based Applications
  • Expanding Operations Manager 2012R2 Monitoring


  • Using Operations Manager 2012R2 Reporting
  • Administering Reports
  • Customizing Reports

Notifications and Operations Manager 2012R2 Maintenance

  • Introducing Alert Notifications
  • Designing Maintenance and Disaster Recovery

End to End Service monitoring

  • Management Pack Templates
  • Distributed Application Models
  • Global Service Monitor

Scorecards, Dashboards and Reporting

  • Configuring Service Level Tracking
  • Dashboards and Widgets
  • Creating Custom Dashboards

Configuring Audit Collection Services

  • How to configure ACS
  • What are the different components in ACS
  • Installation of ACS for Windows
  • Enabling ACS agent
  • Reports in ACS